Almost Like Mom

In-Home Care
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Common Questions

How do you choose the caregivers who will come to my home?

We carefully select our caregivers through background checks, interviews, and training. You can feel confident knowing that everyone who visits your home has been chosen for their kindness and experience. We match caregivers to your needs and personality to help you feel comfortable and safe.

What kinds of services can you help me or my loved one with at home?

We can help you with everyday tasks like bathing, dressing, and meals. We also offer help with light housework, getting around, taking medicine, and providing company. We tailor our care to fit your needs, whether you’re a child with a disability or a senior needing extra support.

Can you provide care during evenings, weekends, or overnight?

Yes, you can get care in the evenings, on weekends, or overnight. We work around your schedule so you and your loved ones can get the support you need at any time, day or night.

How do you make sure your care is safe and reliable?

We check our caregivers’ backgrounds and train them well before they start. We also stay in touch and check in regularly to make sure you are happy and safe with your care. Your comfort, trust, and well-being are always our top priorities.

How much does in-home care cost and do you accept insurance?

The cost of in-home care depends on the level of help you need and how often you need visits. We accept some types of insurance and can work with you to explore payment options, so you can get the care that fits your budget and needs.

Can you care for both children with disabilities and elderly family members in the same home?

Yes, you can get care for both children with disabilities and elderly family members in the same home. We have experience helping families with many different needs and can create a care plan that supports everyone together.

Will the same caregiver come each time, or will it be someone different?

You will usually see the same caregiver for each visit, so you can build trust and feel more comfortable. If your regular caregiver can’t make it, we’ll let you know and send someone else who is qualified and caring.

Can you help with transportation to doctor’s appointments or errands?

Yes, you can get help with rides to doctor’s appointments or running errands. We want to make sure you can get where you need to go safely and on time, whether it’s for a check-up, shopping, or other daily needs.

Can you start care quickly if I need help right away?

Yes, you can get care started quickly if you need help right away. We do our best to make the process fast and easy so you and your family don’t have to wait long for support.

Can you help with meals and making sure I eat healthy?

Yes, you can get help with planning and making meals that fit your needs and tastes. We can also remind you to eat and make sure you’re getting healthy, balanced food every day.

What happens if I need to change my schedule or cancel a visit?

If you need to change your schedule or cancel a visit, just let us know as soon as you can. We’re flexible and will work with you to find a new time or skip a visit if needed. There may be a fee for last-minute changes, but we always explain any costs ahead of time.

How do you handle payments and when do I need to pay for your services?

You will get a bill for our services, and payment is usually due after each visit or every week, depending on what works best for you. We take different payment methods and can talk with you about options. If you have insurance, we can help you use it for your care.

Do you offer any kind of money-back guarantee if I’m not happy with the care?

If you’re not happy with the care you receive, let us know right away. We will work with you to fix any problems and may provide a refund for unused services, depending on the situation. Your satisfaction is very important to us.

Are there any extra fees or hidden charges I should know about?

You won’t find any hidden charges with us. All fees are shared with you up front, so you know what to expect. If there are ever any extra costs for special services, we always explain them first and make sure you agree before anything changes.

Can I set up a regular schedule, or do I have to book each visit one at a time?

You can set up a regular schedule that works best for you, whether it’s daily, weekly, or something else. There’s no need to book each visit one at a time unless you want to. We’re happy to make things easy and flexible for you and your family.

Contact

555 Fayetteville Street Ste 300
Raleigh, North Carolina 27601
Phone (919) 502-0562
Email kimberlyndebugre@gmail.com

Hours

Mon–Sun: 9am–9am
Available 24/7
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